Returns & Refunds Policy

RETURN POLICY
Last updated April 14, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

Cancelation Period

An order can be canceled within 7 days of purchasing, and before delivery.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging, and mail your return to the following address:
LifeSign

Address – Attn: ReturnsVlagskip St, Laserpark  Honeydew, Johannesburg 2040  South Africa  

info@lifesign.co.za


Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

METHOD OF REFUND

Refunds will be issued to the same form of payment used when purchasing.
EXCEPTIONS  
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

For our Terms and Conditions, please visit : https://lifesign.co.za/privacy-policy/